We’re Delighted to Meet You
Meet the Team
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Karen Williams
Founder, CEO & Executive Coach
Karen started her career in customer service management in the financial services sector. Her passion for service ignited by her father’s approach to leadership, business ownership and community contribution.
Karen turned to coaching in 2000 working with young people and families in personal growth, communication and relationships. From there it was a self-driven journey studying 4 distinct methodologies that underpin her coaching approach today.
“At KW&Co we practice the work we coach. It takes courage, tenacity and kindness but I think that’s what makes us stand out as a brand, we hold ourselves accountable to everything we ask of our clients.”
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Mike Mutsaers
Leadership & Communication Coach
With a background in Learning & Development, and a career in designing impactful leadership programs for global audiences, Mike has a unique perspective on what empowers people to perform at their best.
“My approach is grounded in real-world experience. I don’t just teach concepts, I live them. By understanding what drives us, we can tap into our natural curiosity and inspire new growth.”
Mike’s attention to detail and quality cross into his hobbies as well, appreciating fine food, the best coffee and creating fabulous and thoughtful experiences for his loved ones.
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Lucinda Shaw
Client Services Coordinator
Lucinda brings a wealth of experience to the team, combining a robust background in travel, conference and event management, and recent expertise in governance administration and Board of Director coordination. Her career trajectory reflects a commitment to delivering exceptional client service and operational excellence.
With a keen eye for detail and a proactive approach, Lucinda is dedicated to providing a consistent and positive client experience.
Lucinda is a dedicated mum of two teenage sons who share a passion for football. Her role as the junior football team manager keeps her actively involved in the local community.
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Eric Zachariah
Junior Marketing Coordinator
Eric brings fresh energy and a deep commitment to expanding the KW&Co brand.
Currently pursuing his undergraduate degree in Media and Communication at RMIT, Eric has been immersed in the media industry from a young age, both in front of the camera as an actor and influencer, and behind the scenes as a video production specialist for over four years.
What sets Eric apart is his guiding creative question: not “Is it scroll-stopping?” but “How can this connect with people?”
While Eric is proud of his more well-known projects, some of his most cherished creations are personal works that remain unseen by the public.
Driven by a desire to perfect his craft, Eric is constantly evolving his approach to ensure that the Karen Williams & Co brand resonates deeply and reaches the audiences it’s meant to serve.
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Nina Turner
Project Lead
Having previously worked in the corporate world before running her own successful small business, Nina brings a depth of knowledge and expertise in Operations, Finance and HR.Nina’s attention to detail and her love for processes and procedures sees Nina working on various projects across KW&Co, to support the team to deliver a consistent standard of excellence in all of our service offerings.
With young adult children living their best lives, Nina now has the time and freedom to enjoy travelling to far away places and loves searching out the latest and greatest restaurants to enjoy with family and friends.
Who We Are
Karen Williams & Co is a professional coaching company. We partner organisations across industry, designing and delivering unique solutions that transform how leaders lead and how teams work together.
We are experts in what makes humans tick and what it takes for people to work collaboratively to achieve new results and move organisations forward in sustainable ways.
KW&Co was founded in 2012 by Karen Williams, a transformational coach for 2+ decades with an insatiable curiosity and unrelenting passion for connecting humans in authentic ways. Learn more about Karen here.
Our Team Values
Our Values are verbs not nouns because we practice them every day…
Self-leading: we choose our mindsets; practice catching our triggers and look for opportunities for radical ownership.
Brave-talking: we are real with each other in a space of trust, owning our greatness and our growth opportunities equally.
High-fiving: we care about each other and recognise how our individual traits complement the whole; we take time to celebrate our achievements and our learnings.